Data Protection Charter
Online posting date: 04/01/2023
Last version date: 04/01/2023
The person responsible for data collection and processing on the website and/or for the services provided is Mr. Franck MARTIN (for more information, see Legal Information).
The Data Protection Officer can be contacted on the (Contact Us) page.
This policy on personal data and its management allows us to explain in more detail how we collect, process, and store data, as well as the rights you have with respect to this data.
This policy applies in particular to customers and users of the offers and services and to visitors of the botgpt24.com website. It may be supplemented at any time by specific information that will be brought to your attention regarding an offer or a new service.
You are totally free to browse this site, subject to accepting the general terms and conditions of sale to access the services, as well as the rules concerning the processing of your personal data and our practices on cookies.
What data is collected by the website editor?
Any information that allows you to be identified directly or indirectly is considered personal data, which includes, in particular, first name(s), email address or Telegram.
The website editor processes your personal data, collected directly from you.
The following categories of data are collected and processed:
- Data to identify you: name, first name, email address
- Connection data, service usage: connection logs, acceptance of the general terms and conditions of sale, acceptance of data collection and processing;
Cookies (on the internet)
Cookies are used in the context of using the website. The user has the option to disable cookies at any time from the settings of their browser. For simple viewing of the site, you do not need to provide us with personal data except for the IP address and navigation/cookie data.
Do not disclose more information than necessary about yourself and ensure that this information is relevant and directly related to the purpose of the Site or the solution. Do not share sensitive information such as data relating to your philosophical, political, trade union or religious opinions, your sexual orientation, or your health. Do not disclose personal information about a third party without their permission.
Why does the site editor collect and process your data?
The collection and processing of your data allows us to offer you personalized services and commercial offers that may interest you in the context of a better understanding of your expectations and requests.
Communicate:
- Membership to our Newsletter;
- Personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
- Management of the operation and optimization of the site – e-marketing activities: we use your data for marketing purposes. These activities include:
- Using your email address or Telegram to send you regular information about services related to the site. You can easily unsubscribe from these marketing communications by email at any time by clicking on the « Unsubscribe » link that you will find in all of our newsletters and communication materials.
- Personalized offers, created from your first name, may be offered to you, mobile applications, and third-party websites/applications (including social networks), and the content of the site displayed to you may also be personalized. This may be offers from the site editor or other offers offered by partners that may interest you.
- Personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
Who has access to your data?
The data collected is intended for the internal services of the site editor.
Your personal data will not be communicated to any other third party.
What guarantees does the site editor provide for your data?
Collection principle
This data is collected through the various forms on our site or directly via the Telegram application.
Retention period
The site editor does not keep your data for longer than necessary.
Security and confidentiality
We ensure the security of your data as much as our own. The data collected by the site editor and its partners is placed in a secure environment inaccessible to the public in order to prevent unauthorized access, use, loss, modification, destruction, or disclosure.
All of our data is backed up and stored for the time necessary to manage the business relationship and to secure the rights of Users/Clients and the site editor.
The website editor undertakes to implement and maintain, at its own expense, an appropriate computer security program, taking into account the state of the art, implementation costs, the nature, scope, context, and purposes of the processing of personal data, and the risk (of varying probability and severity) for the rights and freedoms of Users/Clients. This program includes rigorous technical and organizational measures. Only authorized and authorized persons within the website editor and its partners (qualified personnel, host) have secure access to your data.
Technical and organizational measures may benefit from technological advances and future developments. Therefore, the website editor is authorized to use all appropriate alternative measures in this regard. However, these alternative measures cannot present a lower level of security than that provided by the laws for such measures. All significant changes must be appropriately documented and notified to the Client.
Are Your Data Processed Outside the EU?
Due to the organization of the website editor, the User/Client authorizes the Site to transfer, store and process its information within the European Union. By using the Site, the User consents to the transfer of their personal data under these conditions.
The collected data may be processed outside the European Union with regard to hosting providers (in particular Google Cloud and Amazon Web Services). In this case, the website editor takes the necessary measures with its subcontractors and partners to guarantee an adequate level of protection for your data in full compliance with applicable regulations.
The User/Client also authorizes the Site to transfer only the information listed below to its subsidiaries outside the EU. In any case, this data cannot identify it, namely: first name, date of birth, and city. In no case will this data be stored.
In any case, the Site remains responsible. Such transfers are framed by organizational and technical measures to ensure an adequate level of protection for such data.
About Cookies and Anonymous Data
We also automatically and declaredly collect certain technical and anonymous data from you, including the IP address, dates and times of visits, and pages viewed.
These data do not allow us to identify you directly or indirectly and are used to better understand everyone’s behavior on the websites of the website editor to improve and simplify navigation on these sites.
About Cookies: cookies are used as part of the use of the site. The user has the option to disable cookies from their browser settings.
All of this anonymous data is deleted after 13 months.
We use security cookies to authenticate users, prevent the fraudulent use of login information, and protect user data against unauthorized third parties.
The website editor and its partners also use:
- Session Cookies, which may be used to maintain user data during navigation, as well as across multiple visits.
- Tracking Cookies (Analytics) that record encoded data that the website editor and its partners do not have access to but that allow you to be offered offers on other communication media and collect statistics for website tracking.
- Marketing Cookies: the website editor and its service providers use the services of affiliate or web marketing companies, which may deposit cookies for technical statistics, advertising, affiliate services, and display advertising purposes (e.g., Google, Facebook, etc.). These companies may deposit and read their own cookies on which we have no information or sharing.
If you do not wish for our site to place cookies on your computer, you can:
- Either leave our site;
- Or prohibit the use of cookies through your browser.
However, please be aware that in this case the functioning of the site could be altered and certain services may not be accessible to you.
To avoid storing cookies, you have the ability to modify the settings of your browser to prevent the reception of cookies. You can also delete any cookies already on your computer by accessing the « Options » or « Preferences » of your browser.
We provide you with the following links to the most commonly used browsers to assist you:
- Google Chrome
(https://support.google.com/chrome/answer/95647?hl=en)
- Mozilla Firefox
(https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
- Microsoft Internet Explorer (https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)
- Apple Safari (https://support.apple.com/en-us/HT201265)
What are your rights and how can you exercise them?
At any time, you can:
- Request a copy of the personal data we hold about you;
- Inform us of any changes to your personal data, or ask us to modify any personal data we hold about you;
- In certain situations, you can ask us to erase, block, or limit the processing of your personal data, or to object to certain methods of processing your personal data;
- Request the portability of your data. In certain situations, you can also ask us to send the personal data you have provided to a third party;
- When we use your personal data based on your consent, you have the right, at any time, to revoke it, in accordance with applicable law. In addition, when processing your personal data, in a legitimate interest or in the public interest, you may refuse at any time for us to use your personal data, subject to applicable law;
- You may also at any time request not to receive advertising by contacting us directly and free of charge, or by using the unsubscribe link included in any prospecting that we may send you by email. If you wish to object to the processing of your personal data based on a legitimate interest and no opt-out mechanism is directly available, please contact us on the page (Contact us)
We thank you for informing us immediately of any modification or inaccuracy of your personal data by contacting us.
If we hold personal data about you that is not accessible on our site, you can send us your request free of charge. For any request concerning this Charter and to exercise your rights or if you have a complaint, you can address your request (indicating email address, surname, first name) to our Data Protection Officer on the page (Contact us);
A response will be sent to you within a maximum of one (1) month following the date of receipt of your request